MARE Prints Legal

Terms & Conditions

By placing an order with MARE Prints, you agree to the following terms regarding order approval, pricing, cancellations, liability, returns, refunds, and support.

Terms & Conditions

Welcome to MARE Prints. By placing an order, you agree to the following terms.

Manufacturer Rights

  • MARE Prints is a direct manufacturer of Acrylic & MDF products
  • We reserve the right to refuse any order if required
  • We may modify pricing or services without prior notice

Orders

  • All orders are customized as per customer requirements
  • Customers must verify design previews before approval

Design Approval

  • Once approved, no changes can be made
  • MARE Prints is not responsible for errors approved by the customer

Pricing

  • Prices are subject to change without prior notice
  • Full or partial advance payment may be required

Cancellations

  • Orders cannot be cancelled once production starts

Liability

  • We are not responsible for minor color variations due to screen vs print differences
  • We are not responsible for courier delays

Product Nature

  • Slight variations may occur as products are custom-made

Important Note

Customers are requested to review previews carefully before final approval, since approved custom orders cannot be changed later.

Return & Refund Policy

Every product is custom-made with precision and care. Since our products are personalized, we follow a strict but fair return policy.

Returns

  • We do not accept returns on customized or personalized products unless there is a defect or error from our side
  • Returns are only eligible if the product is damaged during delivery
  • Returns are only eligible if there is a manufacturing defect
  • Returns are only eligible if the product is different from the confirmed order

Proof Requirement

  • Provide an unboxing video
  • Share clear photos of the issue within 24 hours of delivery
  • Without proper proof, returns may not be accepted

Refunds

  • Once the issue is verified, replacement is the preferred option
  • Partial or full refund may be provided based on the situation
  • Approved refunds will be processed within 5–7 business days

Shipping Issues

  • We are not responsible for delays caused by courier services
  • However, we will support you in tracking and resolving delivery issues

Non-Returnable Items

  • Customized acrylic & MDF prints
  • Engraved products
  • Name boards and personalized items
  • Orders approved by the customer before production

Cancellation Window

  • Orders can be cancelled within 2 days (48 hours) of placing the order
  • Cancellation is allowed only if production has not started
  • Once the design is approved or production begins, cancellation is not possible
  • If cancelled within 48 hours and before production, full refund will be processed
  • If work has already started, cancellation will not be accepted

How to Cancel

To cancel your order, contact us with:

  • Order details
  • Reason for cancellation
  • Clear photos & videos of the issue

Contact MARE Prints

Phone: +91 8148040202
Email: mareenterprises0@gmail.com
WhatsApp support available